Payment Method

We accept the following payment methods on jojoboo.co:

☆ Credit Cards (International): VISA, Mastercard, Maestro, American Express

☆ Debit Cards (Domestic): VISA, Mastercard

☆ Digital Payments: Apple Pay

All transactions are processed securely. If you have questions about your payment, please contact your card-issuing bank for support.

Promo Codes

First-time customers receive a 10% discount on their first purchase. To redeem:

☆ Enter the coupon code exactly as received — no spaces before, within, or after.

☆ We recommend copying and pasting the code to avoid errors.

Note: Only one coupon code may be used per order. Coupon codes cannot be combined.

Shipping Information

☆ Product Availability & Order Processing

All JOJOBOO products are made to order. Once you finalize your purchase and complete payment on our website:

• Your order will be officially accepted and charged.
• You’ll receive an email receipt with estimated production and delivery timelines.
• The timeline includes order confirmation, production, and shipment preparation.

☆ Shipping Costs

• Local Shipping (within UAE): Included in the product price. No additional charges apply.
• International Shipping: Not included in the product price. Charges will be calculated at checkout based on your delivery address. Shipping fees vary by location and are the responsibility of the buyer for all international orders.

☆ Delivery Partners

• Local Deliveries (UAE): JOJOBOO LLC partners with Quiqup for all local shipments. Once your item is ready, Quiqup will contact you directly with delivery details.
• International Deliveries: We work with trusted international courier services. Delivery partners will provide tracking and status updates once your order is shipped.

☆ Estimated Delivery Times

• Local Orders (UAE): 5–7 working days (production + delivery).
• International Orders: 10–15 working days (production + delivery).
  In case of delays, please contact the international carrier directly for tracking updates.

☆ Order Tracking

• Local Orders: Quiqup will contact you directly once the order is out for delivery.
• International Orders: You will receive tracking information from the international courier once your package is dispatched. Please follow up with them for status updates.

☆ Import Taxes & Customs Duties

• International orders may be subject to customs, import duties, or taxes based on your country’s regulations.
• These charges are not included in the product or shipping costs.
• JOJOBOO LLC has no control over these fees and cannot predict the amount or timing of such charges.

☆ Delivery Issues or Damaged Products

Please inspect your item immediately upon receipt. If you receive:

• The wrong product
• A damaged item
• Contact us on the same day at info@jojoboo.co with a clear description and photos of the issue.

If the claim is valid:

• We will stay in close contact with you to resolve the issue.
• You will receive a refund for the affected product.
• Items must be returned in their original condition.

Note:
Return shipping fees, taxes, duties, and packaging/handling costs are the buyer’s responsibility. Please refer to our Return & Refund Policy for full details.

If you have any additional questions or concerns, feel free to reach out to our customer support team at info@jojoboo.co.